Job Description
Job Role – Salesforce Developer
Location – Canada (Hybrid 1 day a week at Mississauga, CA)
Duration: Full Time role
Key Skills
- Apex
- Lightning (LWC)
- Service Cloud
- Agent Force
- Salesforce Voice
Responsibilities
- Design and develop Salesforce Voice solutions including call management, call recording, and voice analytics.
- Architect scalable, secure voice integration solutions leveraging Salesforce APIs and third-party services.
- Develop custom Apex classes, Lightning Web Components (LWC), and Salesforce Flow logic for voice workflows.
- Implement Einstein Voice capabilities to enhance customer interactions and intelligence gathering.
- Integrate voice solutions with CRM data, ensuring seamless data synchronization and reporting.
- Create and maintain comprehensive technical documentation for voice solutions.
- Conduct code reviews and ensure ...