Scheduler

Distro

mérida, mérida, Mexico
Full-time
Posted June 04, 2026

Job Description

Schedule:
• Monday to Sunday u007C Between 6:00 a.m. – 9:00 p.m. PST
• 4 working days 3 days off
• Possibility of 12‑hour shifts with salary increase, bonus, and incentives
About the Role: The Scheduler ensures continuity of care by reviewing caregiver availability, filling client shifts strategically, and optimizing schedules. This role requires analytical skills, empathy, and adaptability to manage multiple priorities while serving as a liaison between caregivers, clients, and branch staff.
Key Responsibilities:
• Review caregiver hours and availability using Point‑of‑Care scheduling software.
• Match open client shifts with caregiver preferences and client needs.
• Optimize caregiver utilization for maximum coverage.
• Act as a liaison between caregivers, clients, and branch staff.
• Communicate schedule changes, incidents, or complaints in real time.
• Provide feedback on caregiver performance and client satisfaction.
• Ensure accurat...