Job Description
Santander Consumer Finance UK (SCUK) is based in Redhill, Surrey and is one of the UK’s Leading Motor Finance companies providing finance to a network of dealerships throughout the UK. We are currently looking for a Dealer Contact Centre & Funding Advisor to join our New Business team in a hybrid role (working days a week in the office), on a month fixed term contract basis.
In this role you will be responsible for ensuring telephone calls from Motor Dealers/brokers are answered professionally, transferring inbound calls to the appropriate teams across operational areas and processing finance applications proposed within delegated mandate authority.
You will ensure inbound calls are answered within agreed Service Level Agreements (SLA’s), that all Regulatory and Compliance requirements are adhered to and that Consumer Duty principals are always maintained. You will also; respond to que...