Senior Agent, Customer Service (Portuguese Speaker)

OKX

são paulo, são paulo, Brazil
Full-time
Posted June 13, 2026

Job Description

**Who We Are**:
- At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
Across our multiple offices globally, we are united by our core principles: _We Before Me_, _Do the Right Thing_, and _Get Things Done_. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
**What You'll Be Doing**:
- Collaborating with internal and external stakeholders, such as product managers and the marketing team, to address complaints and feedback related to websites, products, platforms, and services, etc.
- Maintaining a strong understanding of company products to effectively communicate with customers in their preferred language.
- Establishing and nurturing strong relationships with comp...