Job Description
What is the opportunity?
In this role, you will provide support to the North American Securities Lending Trading Desk and Backoffice by analyzing and instructing Equity and Fixed Income trade bookings as well as resolving escalated internal partner inquiries. You will support the Business Unit in assuring optimal efficiency and effectiveness of Business Unit operations including mitigating risk, closing training/processing gaps, and supporting the implementation and enhancement of transaction booking. In addition, you will work in conjunction with key business partners and staff to provide the department with ongoing functional expertise, recommending changes/enhancements and by providing in depth workplace testing/piloting prior to implementing changes. All responsibilities are carried out in accordance with Code of Conduct, RBC Values and Guiding Principles, ensuring adherence to Privacy Principles.
What will you do?
- Field and resolve escalations r...