Job Description
Overview
Elevate your career with Sun Life as a Senior Bilingual Disability Claims Consultant. Operate in an agile hybrid workplace, engaging with clients in both French and English, while managing complex disability claims.
As a Bilingual Senior Disability Claims Consultant, your expertise will guide the resolution of litigated claims and escalated cases. You will utilize your strong organizational, analytical, and decision-making skills to improve outcomes and ensure customer satisfaction. Collaboration with legal services and claims operations will be key as you build relationships and drive financial results.
Leverage your skills in customer service and claims management to make a difference for Sun Life Clients across Canada.
Responsibilities
- Manage litigated claims proactively and with a customer service focus
- Represent Sun Life at various judicial proceedings
- Instruct legal counsel on claims dispositions