Job Description
My client, a prominent Insurer in Australia, is looking for an experienced Senior Business Analyst with strong insurance domain knowledge and policy lifecycle experience, to support the delivery of strategic initiatives and system enhancements. This is an exciting opportunity to work closely with product, underwriting, and technology teams to drive improvements across policy systems and customer journeys.
Key Responsibilities
- Engage with business stakeholders including underwriting, product, and operations teams to gather and document requirements
- Analyse and map policy administration processes across the policy lifecycle including quote, bind, issuance, - endorsements, renewals, and cancellations
- Produce high-quality documentation including business requirements, user stories, functional specifications, and process maps
- Facilitate workshops and stakeholder discussions to define solutions and drive alignment
- Work closely with technology teams...