Job Description
Elevate your career in operational excellence with Pontosense as a Senior Business Operations Associate. Focus on optimizing workflows, automating systems, and enhancing data quality while supporting a mission-driven company.
In this hands-on role, you will work closely with the COO to turn complex workflows into clear, efficient processes across various departments. With 2-4+ years of relevant experience, you will help enhance Sales, Customer Success, Finance, and Logistics operations using AI tools and workflow automation.
Key Responsibilities:
• Improve billing, deploying, and fulfillment workflows
• Design solutions for repetitive tasks using AI tools
• Ensure high-quality CRM and operational data
• Create SOPs, dashboards, and internal controls
• Collaborate with vendors for performance improvement
Requirements:
• 2-4+ years in Business Operations or similar roles
• Strong systems thinking and process improvement skills
• High-ownership mindset cap...
In this hands-on role, you will work closely with the COO to turn complex workflows into clear, efficient processes across various departments. With 2-4+ years of relevant experience, you will help enhance Sales, Customer Success, Finance, and Logistics operations using AI tools and workflow automation.
Key Responsibilities:
• Improve billing, deploying, and fulfillment workflows
• Design solutions for repetitive tasks using AI tools
• Ensure high-quality CRM and operational data
• Create SOPs, dashboards, and internal controls
• Collaborate with vendors for performance improvement
Requirements:
• 2-4+ years in Business Operations or similar roles
• Strong systems thinking and process improvement skills
• High-ownership mindset cap...