Job Description
We are looking for a strategic and data-driven Senior Client Success Specialist to support our large enterprise accounts following the deployment of MYLE.
Your mission begins where implementation ends. You are the guardian of the operational health of our strategic clients (GMF-U, large medical groups, major healthcare institutions). Leveraging your clinical and technical expertise, you proactively anticipate disengagement risks, optimize adoption, and ensure that MYLE remains at the core of care delivery.
As a strategic partner, you ensure that our clients’ technology investment translates into meaningful, seamless, and sustainable adoption across their entire organization.
Main Responsibilities
Strategic Leadership and Enterprise Account Management
- Manage a portfolio of strategic accounts by building long-term trusted relationships with executives and key decision-makers.
- Lead Quarterly Business R...