Job Description
Senior customer success manager – SaaS (Norway)
Are you passionate about building strong client relationships and driving customer success in a fast-paced SaaS environment? We are seeking a senior customer success manager to join our dynamic team at Oslo Børs in Norway. As a key member of our customer success department, you will play a pivotal role in ensuring our clients achieve maximum value from our solutions.
Key responsibilities
Develop and maintain trusted relationships with enterprise clients, acting as their main point of contact for all post-sales activities.
Drive customer adoption, retention and satisfaction by understanding client needs and delivering tailored solutions.
Carry out upsell campaigsn across your assigned customer base
Collaborate closely with sales, product and support teams to ensure seamless onboarding and ongoing client engagement.
Analyse customer...