Job Description
Senior Customer Trust Analyst – Premier Customer Program (Full time, Hybrid)
Location: Mexico City, Mexico
Are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology? If yes, we are looking for you! Join our team!
About the Role
- Build, support, and drive the expansion of the Customer Trust program for Premier Customers and top-tier legal firm clients.
- Proactively reach out to customers and make key security information available directly to Premier and top-tier customers.
- Provide support, guidance, and leadership for the execution of work related to engagements with Premier Customers.
- Act as an initial point of escalation for top customers.
- Collaborate with domain experts, peers and partners; and business or technology leaders across the Thomson Reuters enterprise.
- Track, verify, and collect data for reporting and metric...