Location:
Toronto
The Senior Dynamics CRM Functional Consultant will be responsible for supporting all application activities during the full lifecycle of a Dynamics CRM implementation. This includes requirements gathering and documentation, business process definition, solution design, configuration, testing, user training and support on a variety of projects.
Responsibilities:
Planning sessions to identify requirementsDesign of Dynamics CRM to meet client requirementsDynamics CRM Solution ConfigurationSolution Testing and DocumentationUser Training including user training documentationOn-site client supportRemote client supportLiaising directly with the client stakeholders to understand their business processes and requirementsCollaborating with technical team-members to define best in class solutionsSupporting project ma...