Senior Field Representative, Field Services Support
Ricoh Americas Corporation
Job Description
Corporate HR Specialist
**Senior Field Representative, Field Services Support**
POSITION PROFILE
Services and repairs a variety of office equipment at customer locations, usually within a specific geographic area. May be viewed as specialist on certain products. Additional responsibilities may include Team Lead/Coordinator role. Position requires 1 (one) Industry Certification.
Job Duties and Responsibilities
· Specializes in the servicing and repair of a core set of highly complex office products.
· Manages territory, inventory, and customer relationships.
· As a specialist, provides 2 nd level technical support to other technicians.
· Achieves expected productivity levels associated with assigned workload and level of experience.
· Actively drives revenue generating opportunities through supply leads, contract sales, network support contract leads, equipment and p...
**Senior Field Representative, Field Services Support**
POSITION PROFILE
Services and repairs a variety of office equipment at customer locations, usually within a specific geographic area. May be viewed as specialist on certain products. Additional responsibilities may include Team Lead/Coordinator role. Position requires 1 (one) Industry Certification.
Job Duties and Responsibilities
· Specializes in the servicing and repair of a core set of highly complex office products.
· Manages territory, inventory, and customer relationships.
· As a specialist, provides 2 nd level technical support to other technicians.
· Achieves expected productivity levels associated with assigned workload and level of experience.
· Actively drives revenue generating opportunities through supply leads, contract sales, network support contract leads, equipment and p...