Senior Field Service Representative - Kraken Robotics
Kraken Robotic Systems Inc.
Job Description
Enhance your career with Kraken Robotics as a Senior Field Service Representative in Dartmouth, NS or Mount Pearl, NL. Engage in innovative ocean technologies and provide essential support in field operations and workshop duties.
As a Senior Field Service Representative, you will report to the Service Manager and develop expertise in Kraken’s products. This hybrid role requires 50% office responsibilities and 50% field engagements, including both offshore and nearshore operations. You will lead field teams, conduct product demonstrations, and deliver training, balancing technical expertise and customer engagement.
Key Responsibilities:
• Lead field service calls for maintenance activities
• Conduct product demonstrations for clients
• Provide operations support and troubleshooting as SME
• Oversee system installations and customer training
• Generate daily progress reports and documentation
Requirements:
• Degre...
As a Senior Field Service Representative, you will report to the Service Manager and develop expertise in Kraken’s products. This hybrid role requires 50% office responsibilities and 50% field engagements, including both offshore and nearshore operations. You will lead field teams, conduct product demonstrations, and deliver training, balancing technical expertise and customer engagement.
Key Responsibilities:
• Lead field service calls for maintenance activities
• Conduct product demonstrations for clients
• Provide operations support and troubleshooting as SME
• Oversee system installations and customer training
• Generate daily progress reports and documentation
Requirements:
• Degre...