Job Description
Position
Senior Inside Sales Representative – Newmarket, ON
Responsibilities
- Directly service customers via phone & email on a daily basis.
- Process orders, inquiries & quotations every day.
- Consistently achieve a high level of customer service.
- Confirm stock availability and suggest alternatives as required.
- Make follow‑up calls to customers on all quotations.
- Make at least four outbound calls per day to various customers to solicit additional business.
- Assist customers with any inquiries regarding ecommerce.
Qualifications
- A minimum of five years of inside sales or customer service experience.
- Proven ability to communicate effectively and build customer relationships.
- Strong multitasking and time‑management skills.
- AS400 experience would be an asset.
- Electrical apprenticeship experience considered an advantage.