Senior Manager Community Services Operations

Muslim Food Bank and Community Services

surrey, bc, Canada
Full-time
Posted June 11, 2026

Job Description

The Senior Manager - Community Services Operations (ASPIRE) is responsible for the overall management of all ASPIRE and MENTAL HEALTH programs. This includes developing, implementing new initiatives.

Community Caseworker & Mental Health Programs

Managing the Community Caseworker & Mental Health programs, including overseeing all related staff (social workers, mental health professionals, caseworkers and administration staff), nationally

Implementing and managing Key Performance Indicators (KPI’s) for all operational areas

Outreach and managing relationships with community partners.

Recruitment and orientation and onboarding of new staff.

Operations Management

Monitor and evaluate the performance, skills and abilities of staff and provide appropriate written and verbal feedback, coaching and recommendations for improvement when appropriate·

Ensure the execution of all caseworker training other ASPIRE workshops. This...