Senior Manager, NBA Delivery - Campaigns

0000050007 Royal Bank of Canada

Toronto, Ontario, Canada
Full time
Posted March 23, 2026

Job Description

Job Description

What is the opportunity?Serving as the RBC “Centre of Expertise” within the Next Best Action (NBA) Delivery team in the deployment of data-driven, targeted client communications for Next Best Action. You will champion and successfully manage through uncertainty and change in a fast paced environment while leading and supporting team members through the process, and keeping them focused on business priorities. What will you do?
  • Lead and resource a highly technical and diverse team of specialists and ensure resources are aligned to business priorities

  • Manage key partnerships with business and functional leaders to support the delivery of business results while aligned to the NBA strategy

  • Transform and optimize marketing process and spend to shape the future of RBC marketing capabilities

  • Lead execution of marketing strategies to ensure efforts meet optimization and analysis requirements <...