Senior Manager, Special Accounts Management Unit Operations

Equitable Bank

Toronto, Ontario, Canada
Full Time
Posted March 21, 2026

Job Description

The core parts of your role would be to:

Portfolio & Operational Management
  • Lead the design and ongoing refinement of SAMU operational workflows, controls, and reporting frameworks to support effective management of defaulted and higher‑risk commercial lending exposures.

  • Provide senior operational oversight across SAMU portfolios, ensuring consistency, accuracy, and scalability in account onboarding, tracking, classification, and remediation processes.

  • Establish and maintain governance routines that enable timely escalation, informed decision‑making, and alignment across internal and external stakeholders.

  • Oversee complex legal action and enforcement files, setting standards for coordination with external counsel and internal partners, and ensuring appropriate use of remedies and authorities.
  • Credit Risk & Regulatory Compliance
  • Ensure SAMU operational practices support accurate credit classification, ...