Senior Onsite IT Support Specialist — Field & VIP Support

Publicis Re:Sources in Santiago is seeking an Onsite Tech Support Senior Associate to provide Level 2 and Level 3 technical support. Responsibilities include troubleshooting hardware and software issues, managing incidents via ServiceNow, and supporting network devices. The ideal candidate possesses a degree in Systems or IT, has 3+ years of IT support experience, and is fluent in English at B2 level or above. This role offers an opportunity to enhance IT infrastructure stability and improve service quality.
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