Senior Operations Representative, Scotia iTRADE - Toronto, ON

Scotiabank

Toronto, Ontario, Canada
Full-time
Posted March 23, 2026

Job Description

Requisition ID: 249152

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.


The Senior Operations Representative will maintain superior knowledge in one or more functional area including: Client Onboarding, Brokerage Transfers, Cash Management or Physical Deposits. They will focus on day-to-day processing of a variety of high-volume, complex, or escalated brokerage requests. They will be available to answer questions from colleagues and business partners in the absence of the Manager, Operations and may stand in for them as an exception.

Major Accountabilities: 


1. Efficient and exceptional handling of client requests:

  • Maintain first class knowledge of policies and procedures pertaining to one or more functional are including Client Onboarding, Brokerage Transfers, Cash Management or Physical Deposits

  • Expert judgment and decision making when reviewing and proces...