Senior Operations Team Lead - Coaching High-Impact Call Center

Convergys

bogotá, bogotá, d.c., Colombia
Full-time
Posted June 15, 2026

Job Description

Convergys is seeking a Sr. Team Leader, Operations in Bogotá to supervise call center associates and mentor Team Leaders. This key position is responsible for achieving performance metrics through effective coaching, motivation, and accountability.

The ideal candidate will have an Associate's degree in a related field, strong communication skills, and experience in a management role. The position offers a full-time schedule and requires flexibility.

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