Senior Pension Outsourcing Director

WTW

toronto, on, Canada
Full-time
Posted May 27, 2026

Job Description

Drive excellence in pension administration as a Senior Pension Outsourcing Director. Supervise client projects, mentor Analysts, and ensure high-quality service delivery in a hybrid setting.
This pivotal role requires managing the administration of defined benefit plans while providing specialized support and problem resolution for clients. You will develop staff capabilities, enhance client processes, and maintain compliance with regulations. Your strong attention to detail and analytical skills will be crucial in navigating the complexities of pension plans.
Key Responsibilities:
• Oversee team coordination and adherence to deadlines
• Serve as the primary contact for service delivery
• Resolve escalated client and internal issues
• Enhance documentation and best practice adherence
• Train and develop junior Benefit Analysts
Requirements:
• 13+ years in defined benefit administrations
• Bachelor’s or Master's in quantitative disciplines
• Expertise in...