Job Description
We are looking for a Senior Platforms Engineer (Salesforce & Genesys mandatory skills) for one of our big clients.
Details:
- Job description you can find bellow
- Seniority level: Senior
- Start date: ASAP
- Engagement duration: 6-9 months with possibility for prolongation
- B2B contarct
- Location: Ukraine; Western Europe
- Must have skills: Genesys, Salesforce
Job description:
Responsibilities
- Lead the technical design and delivery of end-to-end integrations between Salesforce and Genesys Cloud CX, owning architecture decisions and ensuring scalability, security, and performance
- Define and govern integration standards, patterns, and best practices across the CX Practice
- Drive the configuration and optimization of CX Cloud embedded softphone, real-time data sync, and unified agent workspace ...