Senior Process Manager

ICONMA, LLC

United States, United States, United States
Full-time
Posted June 17, 2026

Job Description

Our Client, a Financial company, is looking for a Senior Process Manager for their Richmond, VA location. Responsibilities:

+ Lead research and root cause analysis on control output to inform remediation and recommend targeted control or process enhancements.

+ Present findings and recommendations to process owners and stakeholders to guide remediation actions.

+ Identify and escalate trends that help to inform on targeted control or process enhancements.

+ Ensure documentation is clear, current, and supports compliance, audit, and risk needs.

+ Recommend and execute documentation updates to strengthen clarity, alignment, and operational effectiveness.

+ Use existing documentation to guide analysis and identify gaps or inefficiencies.

+ Develop supplemental materials as needed to reflect evolving processes and controls.

+ Flag and escalate unclear scenarios or documentation gaps, proposing next steps w...