Job Description
Meltwater is hiring a Sr Product Support Engineer in Mexico City. You'll be integral to our team, ensuring exceptional customer experiences by providing technical assistance and solving complex issues. Responsibilities include managing support tickets, collaborating with international teams, and analyzing logs and database queries. Candidates should hold a relevant degree, have 4–6 years of experience, and possess strong troubleshooting skills. The position offers hybrid work with various perks including health insurance, monthly vouchers, and professional development opportunities.
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