Senior ServiceNow ITOM Developer Role

BMO

winnipeg, mb, Canada
Full-time
Posted June 04, 2026

Job Description

Drive innovative IT operations as a Senior ServiceNow ITOM Developer focused on AI integrations. Collaborate with our ServiceNow Platform team to foster automation and enhanced operational insights.
In this senior role, you will ensure ITOM business-as-usual (BAU) stability while implementing integrations such as Microsoft Copilot for Teams. You’ll handle troubleshooting for production issues and contribute to AI-supported workflows, driving best practices and team development.
Key Responsibilities:
• Provide technical ownership for ITOM operations
• Resolve diverse production issues across applications
• Design AI integrations for automation in Teams
• Establish secure integration patterns via REST APIs
• Contribute to documentation and engineering best practices
Requirements:
• 5–8+ years in ServiceNow development
• Strong JavaScript and Glide API skills
• Experience with REST/SOAP integrations
• Hands-on ITOM experience across multiple areas
• ...