Job Description
A global technology services provider is seeking a ServiceNow L3 Support Engineer to join the team in Guadalajara, Mexico. The role involves providing advanced application support, troubleshooting complex incidents, and enhancing ITSM and CSM capabilities. Ideal candidates will have 3-6 years of ServiceNow experience along with solid knowledge of ITIL processes. This position is open to those flexible to hybrid or remote options depending on client needs.