Senior ServiceNow Lead - Hybrid Role

Pacer Group

calgary, ab, Canada
Full-time
Posted June 06, 2026

Job Description

Enhance utility services as a Senior ServiceNow Lead in a hybrid work environment. This contract opportunity is tailored for those with extensive CMDB and ITOM expertise.

With over 8 years of experience in the ServiceNow platform, you will be pivotal in delivering high-impact CMDB and ITOM projects. Your certifications in CMDB, Service Mapping, and Event Management highlight your specialized knowledge in infrastructure domains, including servers and networks, crucial for aligning operational support with business compliance.

Key Responsibilities:
• Lead greenfield implementations of CMDB and ITOM
• Define CMDB architecture to meet business needs
• Oversee CI onboarding and lifecycle management
• Act as a ServiceNow ITOM subject matter expert
• Engage with teams to ensure compliance requirements are met

Requirements:
• Minimum 8 years of ServiceNow experience
• Strong certifications in CMDB and ITOM practic...