Senior Strategy Manager - People and Performance Excellence , TELUS Retail Limited (TRL)
Intello Technologies Inc.
Job Description
Senior Strategy Manager - People and Performance Excellence, TELUS Retail Limited (TRL)
Location: Ottawa, ON, CA; Toronto, ON, CA; Vancouver, BC, CA; Calgary, AB, CA
Job Category: Operations
Job Function: Planning and Analysis
Status: Full Time
Schedule: Regular
Description
What You’ll Do
- Define performance-driven program strategy: Identify future performance gaps and opportunities, establish desired outcomes/measures, design initiatives and roadmap that directly impact business results
- Stay connected to the field: Regularly engage with TRL teams to understand frontline challenges, barriers, and enablers; translate field insights into actionable program strategy and continuously refine approach based on real-world feedback
- Champion frontline advocacy: Serve as a strong voice representing TRL team interests on cross-functional teams; ensure field perspectives are embedded in all p...