Senior Support Engineer Ii - Incident & Cloud Automation

Link-Worldwide

monterrey, nuevo león, Mexico
Full-time
Posted June 15, 2026

Job Description

Link-Worldwide is looking for a Senior Support Engineer II in Monterrey, Nuevo León, who will manage high-severity customer incidents and collaborate across teams to improve operational reliability of SaaS solutions.Ideal candidates have over 5 years of experience in technical support and strong troubleshooting skills across various platforms.
This position also involves mentoring junior engineers and participating in incident response.
#J-*****-Ljbffr