Senior Technical Services Analyst Analista Senior (Santiago)
Wenco (a Hitachi Construction Machinery subsidiary)
Job Description
Reporting to the Client Services Manager, the Senior Technical Services Analyst’s main responsibility is to provide support to Technical Services Analyst and Specialist roles. As a senior role within the team, there is an expectation for coaching and mentoring of more junior roles.
Expected Contributions
Safety Expectations
- Work safely, with regard for the safety of others and contribute actively to maintaining and improving workplace health and safety
- Follow all job specific safe work procedures
- Promote “Safety First” throughout organization
- Report any unsafe work to Wenco Team Lead onsite or local Joint Occupational Health and Safety Committee/Representative, your manager or Human Resources
Key Deliverables and Responsibilities
In Office
- Maintain duplicate system environments of existing clients for testing and troubleshooting purposes
- Record/document all client issues through...