Senior Technology Operations Analyst, AMS EC SuccessFactors, Managed Services Practice - Dieppe, NB
Ernst & Young Advisory Services Sdn Bhd
Job Description
Senior Technology Operations Analyst, AMS EC SuccessFactors, Managed Services Practice - Dieppe, NB
Other locations: Primary Location Only
Requisition ID:
The opportunity
EY Managed Services transforms and manages business capabilities across organizations, converting data into strategic assets and turning challenges into opportunities. Our approach leverages sector‑specific experience, advanced technologies, and trusted insights to deliver long‑term value and measurable outcomes.
Your key responsibilities
- Configure and maintain Employee Central (EC) objects, business rules, workflows, and foundational structures.
- Ensure data integrity and accuracy through regular audits, validations, and governance processes.
- Provide L2/L3 user support, resolving EC incidents, system issues, and break/fix requests within AMS ticketing flows.
- Manage employee lifecycl...