Job Description
Lead innovative user research at Canadian Tire as a Senior UX Research Manager. Drive digital insights and improve customer experiences across eCommerce and app platforms.
In this senior-level position, you will oversee a skilled team of UX Researchers while guiding research strategies that impact product design. Your work will elevate customer journeys through generative and evaluative research, ensuring alignment with business objectives.
Key Responsibilities:
• Inspire your team to produce impactful UX research insights
• Lead research initiatives across multiple business units
• Evaluate usability via comprehensive tests and user studies
• Create extensive research plans that meet business needs
• Manage vendor partnerships and communicate key findings
Requirements:
• Advanced degree in psychology or similar field
• Over 10 years of user research experience for digital platforms
• Minimum 2 years' experience in generative research
• Proficient wi...
In this senior-level position, you will oversee a skilled team of UX Researchers while guiding research strategies that impact product design. Your work will elevate customer journeys through generative and evaluative research, ensuring alignment with business objectives.
Key Responsibilities:
• Inspire your team to produce impactful UX research insights
• Lead research initiatives across multiple business units
• Evaluate usability via comprehensive tests and user studies
• Create extensive research plans that meet business needs
• Manage vendor partnerships and communicate key findings
Requirements:
• Advanced degree in psychology or similar field
• Over 10 years of user research experience for digital platforms
• Minimum 2 years' experience in generative research
• Proficient wi...