Job Description
Félix is seeking a Senior Workforce Manager in Colombia, focusing on building WFM architecture and ensuring operational efficiency. You will manage staffing models, improve volume forecasts, and partner with Finance to drive capacity planning. The ideal candidate has at least 6 years of experience in workforce management, proficiency in SQL, and exceptional communication skills. The role offers a competitive salary, stock options, and unlimited PTO in a remote or hybrid work environment.
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