Sephora Stage Experience Lead Position

SEPHORA

chatham, on, Canada
Full-time
Posted June 15, 2026

Job Description

Elevate customer interactions as the Stage Experience and Services Lead at Sephora in Chatham, Ontario. Oversee on-stage services, team training, and event execution to enhance client satisfaction.
This full-time role at Sephora involves guiding the Services Coordinators in delivering exceptional service across various 'Worlds' such as Color, Skincare, and Fragrance. Your expertise in makeup and skincare will allow you to perform services and engage customers on-stage. Leadership in coaching and maintaining a dynamic store culture is key to exceeding corporate objectives.
Key Responsibilities:
• Oversee on-stage services and event execution daily
• Train and develop the Services Coordinator team
• Conduct custom makeovers and skincare services
• Engage clients on-stage while leading the team
• Foster a culture of learning and employee engagement
Requirements:
• 1-3 years in a similar role at a high-volume store
• Strong client service and time management s...