Service Advisor

Description We are looking for a Service Advisor to support a busy automotive service operation in Bastrop, Texas. This Long-term Contract position will serve as the main point of contact for customers, helping them understand service needs, repair recommendations, and expected timelines with clarity and professionalism. The ideal candidate brings strong customer service skills, attention to detail, and the ability to coordinate effectively with technicians and internal staff. This role is well suited for someone who can manage a fast-paced workflow while creating a positive service experience from arrival through vehicle pickup.

Responsibilities:
• Welcome customers, gather vehicle concerns, and document service needs thoroughly at intake.
• Open, update, and finalize repair orders while maintaining accurate service records in the dealership management system.
• Advise customers on recommended maintenance, repair options, warranty-related work, and preventive service...