Service Center Specialist

Koch

zapopan, jalisco, Mexico
Full-time
Posted June 12, 2026

Job Description

**Your Job**
At Koch Global HR Solutions, we empower business success by delivering innovative IT and HR support.
As a Service Center Specialist based in Guadalajara, Mexico, you'll combine your service desk expertise with growing HR knowledge, supporting over 122,000 Koch Industries employees across the Americas.
This role offers exposure to global processes and the chance to drive continuous improvement in a collaborative, growth-focused environment.
You will provide timely technical, inquiry, and transactional support to employees, managers, and consumers, playing a vital role in ensuring smooth operations and positive user experience.
**Our Team**
Join a team of curious, motivated professionals who value problem-solving, collaboration, and innovation.
We support each other and encourage fresh ideas and experimentation.
Together, we are transforming the IT service desk and HR support to provide seamless, exceptional experience for employees and bus...