Service Delivery - Incident Management Practitioner

Zemsania

bogotá, bogotá, distrito capital, Colombia
Full-time
Posted June 08, 2026

Job Description

THE WORK

Join our dynamic team and embark on a journey where you will be empowered to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Let's shape the future together!

Key Responsibilities

  • Manage and operate infrastructure and operations in line with service and experience level agreements.
  • Maintain reliable and secure IT infrastructure.
  • Identify ways to continually improve services and increase operational effectiveness.
  • Manage and govern ongoing service delivery and enhancements.

Qualifications

  • Expert proficiency in SAP Basis.
  • A minimum of 1 year of experience in relevant related skills.
  • Technical Diploma in relevant field of studies.

Desired Skills

  • Advanced proficiency in Cloud Platform Business Operations.
  • ...