Service Delivery Manager

GlobalLogic

guadalajara, mexico metropolitan area, Mexico
Full-time
Posted June 08, 2026

Job Description

We are seeking a seasoned Project Manager with a servant-leadership mindset to guide our software development teams. In this role, you will bridge the gap between technical teams, third-party vendors, and clients, ensuring smooth project delivery while fostering a transparent, high-performing, and collaborative team culture.

Key Responsibilities


Team Guidance & Coaching

  • Foster Self-Organization: Guide and coach the team on how to self-organize, helping them maximize their efficiency and ownership of the work.
  • Drive Team Maturity: Coach the team toward higher levels of performance and operational maturity at a sustainable, healthy pace.
  • Supportive Leadership: Provide day-to-day support using a servant-leadership style—leading by example and facilitating work without dictating or micro-managing tasks.


Delivery & Obstacle Removal

  • Clea...