Service Delivery Specialist – Generalist (Voice & Accent Coach)

? Hiring: Service Delivery Specialist Generalist (Voice & Accent Coach) ? Location: Bangalore ? Employment Type: Full-Time ?? Experience: Relevant experience in Voice & Accent / Telephony Training We are looking for an experienced Voice & Accent Coach to support L1 and L2 teams, including telephony-based support environments. The role focuses on improving communication clarity, customer interaction quality, and overall call handling performance. Requirements Required Skills: Strong spoken and written English communication Expertise in voice modulation, accent neutralization & soft skills training Experience coaching telephony or voice support teams Understanding of service desk / call center environments Knowledge of call quality metrics, audits & customer interaction standards Excellent presentation, interpersonal & coaching skills


Required Skills: • Strong spoken and written English communication • Expertise in voice modulation, accent neutralization & soft skills t...