Service Desk Analyst

Inficare Staffing

méxico, méxico, Mexico
Full-time
Posted June 12, 2026

Job Description

Hello,This is Diksha from Inficare Technologies.
Please find the attached job description for your review and let me know your thoughts.
If you're interested, please feel free to reply to this email or reach out to me directly at or call me at ************/And please reach out on Whatsup No-**********Name- IT Service Desk Analyst – Banking/Financial ServicesMexico-RemoteRate- *****/hr USDIT Support Analyst is responsible for providing Level 1 and Level 2 technical support to Client across Mexico, Canada and Romania branches, operations centers, and corporate offices.
This role ensures timely resolution of IT incidents, service requests, and user issues while maintaining compliance with U.S. banking regulations, cybersecurity standards, and internal IT policies.What's this role about?
IT Support and Breakfix Technician7+ years of Phone/Customer support experience Mandatory with excellent communication skills6+ years of Windows Technical Service desk experience is nece...