Service Management Specialist

New Zealand Government

New Zealand, New Zealand, New Zealand
Permanent Full time
Posted June 17, 2026

Job Description

* Work anywhere in New Zealand
* Permanent, full time role.
Health New Zealand | Te Whatu Ora is the country's largest employer, delivering universal public healthcare to 5 million New Zealanders.
We provide essential hospital, specialist, and community health services across 80+ locations - from large urban centres to rural towns and remote communities.
Our goal is to improve health outcomes for all New Zealanders by delivering equitable, accessible and innovative care.
About the Role
Join Health NZ as a Service Management Specialist and play a key role in ensuring our national IT service management framework delivers high-quality, reliable, and customer-focused digital services. Working across national, regional, and local teams, you will act as a trusted point of contact for service management processes, monitor performance, identify opportunities for improvement, and champion best-practice service management. We are seeking a proactive, analytical, and collab...