Job Description
We’re looking for an experienced Service Manager to lead our Heavy Machinery Dealership
Service Team and deliver outstanding customer support in a fast-paced environment.
In this role, you’ll oversee daily shop operations, support and develop staff, manage workflow, and ensure high standards of service, safety, and customer satisfaction.
Responsibilities
- Lead daily service department operations
- Manage workflow, scheduling, and work orders
- Support technicians, advisors, and shop staff
- Monitor department performance, revenue, and expenses
- Ensure safety and service standards are maintained
- Build strong customer relationships and resolve concerns
- Hire, train, coach, and mentor team members
Qualifications
- 5+ years of service and operations experience
- 3+ years in a leadership or supervisory role
- Strong communication, leadership, and org...