Job Description
Services Representative – CCBO Payments Operations
Base pay range: CA$20.50/hr - CA$20.50/hr
Role Overview
- Position: Services Representative for CCBO Payments Operations
- Department: Centralized wire hub
- Primary responsibility: First line of defense for wire payment processing
Key Responsibilities
- Transaction Processing
- Fulfill transactions accurately and on time
- Perform audits and reconciliations
- Address discrepancies and escalated issues
- Handle non‑routine situations
- Communication
- Respond to inquiries from internal and external stakeholders
- Follow up as needed
- Administrative Tasks
- Manage documentation and archive records
- Assist with report preparation
- Proces...