Job Description
Do you have Customer Service experience in the Automotive, Powersports, Marine or Motorcycle equipment sector? Are you passionate about working with and discussing the latest and greatest Motorcycles, ATV, Ski-doos, Sea-doos, and Side by Side equipment? MOTOR SPORTS WORLD is looking for a technical minded and customer-oriented Service Writer to join their team in Ottawa! The Service Writer is the liaison between the customer and the technicians; communicating directly with customers, managing their needs and expectations regarding equipment service maintenance and repairs. The main responsibilities and tasks of this role include: Providing excellent customer service and ensuring an ongoing commitment to the needs of the customer. Responding to customer inquiries in a timely manner, over the phone, via email, and in person.
Write descriptions of the problems or services needed to determine the type of service or repairs required. Understanding customer needs and provides the...
Write descriptions of the problems or services needed to determine the type of service or repairs required. Understanding customer needs and provides the...