Job Description
Join lululemon as a People & Culture Functional Analyst specializing in ServiceNow. This role enhances digital experiences while working closely with cross‑functional partners to optimize HR processes.
In this role, you will leverage your expertise in ServiceNow, ensuring seamless project deliveries and data quality. Focused on HR operations, you will manage requests, translate business needs into functional requirements, and partner with technology teams. Your analytical skills will drive root cause analyses while supporting vendor management and coaching staff.
Key Responsibilities
- Serve as a ServiceNow technical subject matter expert
- Manage digital enhancement requests ensuring strategic alignment
- Conduct root cause analyses and provide recommendations
- Collaborate with People Technology for compliance solutions
- Create knowledge base resources for training and support
Requirements
- 3+ yea...