Job Description
Become a key player at Suncor as a ServiceNow Analyst in Calgary, Alberta. This full-time role focuses on enhancing the ServiceNow platform with your analytical skills and curiosity.
In this role, you'll support the ServiceNow Platform Team to drive service efficiency. Seeking a hands-on ServiceNow analyst, Suncor welcomes candidates eager to learn with a solid foundation in IT and reporting. Your contributions will directly enhance critical enterprise systems, impacting both employees and key business processes.
Key Responsibilities:
• Develop and maintain ServiceNow reports and dashboards
• Ensure Service Catalog items are up-to-date and easy to use
• Administer and monitor Service Level Agreements (SLAs)
• Create and maintain Automated Test Framework (ATF) test cases
• Provide day-to-day user support and troubleshoot issues
Requirements:
• 2 years of ServiceNow experience through education or internships
• Post-secondary degree in Computer Science or re...
In this role, you'll support the ServiceNow Platform Team to drive service efficiency. Seeking a hands-on ServiceNow analyst, Suncor welcomes candidates eager to learn with a solid foundation in IT and reporting. Your contributions will directly enhance critical enterprise systems, impacting both employees and key business processes.
Key Responsibilities:
• Develop and maintain ServiceNow reports and dashboards
• Ensure Service Catalog items are up-to-date and easy to use
• Administer and monitor Service Level Agreements (SLAs)
• Create and maintain Automated Test Framework (ATF) test cases
• Provide day-to-day user support and troubleshoot issues
Requirements:
• 2 years of ServiceNow experience through education or internships
• Post-secondary degree in Computer Science or re...