ServiceNow Business Analyst with 5+ Years Experience

Flexstaf IT

toronto, on, Canada
Full-time
Posted June 06, 2026

Job Description

Leverage your expertise as a ServiceNow Business Analyst, bringing over 5 years of experience to enhance business operations. This hybrid role includes 3 days on-site and 2 days remote work.

In this ServiceNow-centric position, candidates will apply their extensive background in Business Analysis, focusing on ITSM, ITOM discovery, and the CMDB data model. With a solid understanding of application architecture and ITIL processes, you'll collaborate effectively with various stakeholders to meet business needs.

Key Responsibilities: • Analyze business requirements utilizing ServiceNow frameworks • Troubleshoot issues with Business Analysts and Engineers • Ensure proper use of ServiceNow ITSM and ITOM tools • Discuss architectural needs related to business applications • Facilitate communication among technical teams

Requirements: • Minimum 5 years experience with ServiceNow CMDB data model • Minimum 5 years experience with ITSM and ITOM discovery • Strong knowle...