Job Description
Responsibilities
- Experience with technical ServiceNow components such as business rules, client scripts, UI policies and actions, UI pages and macros, script includes, catalog items, workflows, web services, reports, etc.
- Experience administering, configuring, developing, and customizing ServiceNow and related integrations.
- Knowledge of ITIL principles and applying ITIL guidance to IT service.
- Provide ServiceNow Administration and functional/development support to users across the organization.
- Provide timely support to user queries and troubleshoot production issues.
- Perform Systems Integration Testing and manage/coordinate user acceptance testing.
- Create technical and functional documents for ongoing maintenance items and projects.
Qualifications
- Minimum 6 years of ITSM, Service Catalog or HRSD administration experience in an enterprise environment.
- ServiceNow e...