ServiceNow Platform Reliability Expert

National Bank of Canada

montreal, qc, Canada
Full-time
Posted June 08, 2026

Job Description

Become a key player in the reliability of the ServiceNow platform at National Bank as a Site Reliability Engineer. Focus on enhancing system performance through automation and continuous improvement initiatives.

As part of the Productivity Tools Management team, your expertise will ensure the reliability and effectiveness of the ServiceNow platform. This role includes implementing monitoring solutions and driving operational continuity while collaborating with multidisciplinary teams. Additionally, you will support compliance and security measures in a regulated context.

Key Responsibilities:
• Maintain continuous reliability and availability of ServiceNow
• Implement observability and monitoring enhancements
• Strengthen the platform's operational continuity
• Ensure compliance with governance and security standards
• Manage the secure evolution of the platform and features

Requirements:
• Bachelor’s degree in ...